Samsung Electronics Co., one of the major players in the technology industry, has made a move in regards to new generative artificial intelligence (AI) tools such as ChatGPT. According to Bloomberg's report on May 2, the company has decided to ban the use of these AI tools by its employees due to security risks.

The internal statement released by the tech giant highlighted the potential risks of data that are sent to AI platforms as they can be stored on external servers with no way of recovering them or deleting them. Because of this, until better safety measures are implemented, the company has “temporarily restricted the use of generative AI”. This means that the use of such tools is prohibited on Samsung-owned computers, tablets and phones, as well as on any internal networks operated by Samsung.

Those employees who still choose to use these tools on their personal devices will face serious repercussions. The company warned them of “disciplinary action up to and including termination of employment” if any company data is ever submitted to the AI platforms. The internal survey conducted by Samsung in April showed that 65% of the respondents thought that generative AI tools posed a great risk.

As a result of the security concerns, more and more companies similar to Samsung have taken similar stances. From the beginning of 2020, firms like JPMorgan, Bank of America, Goldman Sachs, Citigroup and more have either limited or rejected the use of such tools. Despite their concerns with the technology, some of these same companies are also working on developing their own AI tools. For example, JPMorgan has created a ChatGPT based tool that analyses data from the Federal Reserve, while Samsung is developing a tool that can translate and summarize documents.

It is clear that although this technology is rapidly spreading and has great potential, many organisations are still wary of the associated security risks that come with it. It will be interesting to see how companies continue to react to the development of generative AI.



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