Crypto.com is introducing its first AI ‘Amy’, an automated personal assistant that can be used to answer questions regarding cryptocurrency. According to the company’s CEO, Kris Marszalek, this marks an important milestone in the development of the crypto trading platform.

Amy is easy to use and customers can use it to get quick answers to their crypto-queries. For example, users can ask her to price a certain crypto, find out recent trends, or provide a list of all supported cryptos by the exchange. Amy can also provide market updates and analytical reports for each of the assets traded on the platform.

Amy has been built with natural language processing capability and works similar to popular virtual assistants such as Apple’s Siri or Microsoft’s Cortana. She can understand language from any customer regardless of their location, culture, or language. As of now, Amy is available in English, Spanish, and Mandarin.

The aim of introducing Amy is to make the customer journey more seamless and to make it easier for traders to access the Crypto.com platform. The company believes that by allowing users to access the knowledge of a virtual assistant, it will help them make smarter investment decisions and increase their confidence when they start trading.

The Crypto.com team is continuously developing Amy to add more functionality such as providing specific cryptocurrency market analysis, news updates and more. This, coupled with the platform’s existing customer support team, makes the platform more accessible, reliable and customer-oriented.

Crypto.com has taken a major step towards innovating in the cryptocurrency space. An AI virtual assistant like Amy will be much more efficient than having a customer support agent in providing information. This makes it more straightforward and user-friendly for customers to take advantage of the opportunities provided by cryptocurrencies and the Crypto.com platform. Customers can now get reliable and accurate information at the click of a button or voice command.

Crypto.com is a leading crypto-focused financial services platform that allows customers to buy, sell, and store a range of crypto assets. It is well-known for providing advanced security features, low fees, advanced trading capabilities, and a powerful API set. The addition of Amy, a virtual AI assistant, adds another layer of technology to the platform that allows customers to quickly access the data they need.

With the introduction of Amy, Crypto.com has made another step towards its goal of democratizing the access to cryptocurrencies and providing customers the best experience possible. AI virtual assistants are an effective and efficient way to provide customer support, and with Amy, Crypto.com has set a precedent in the crypto-sphere.



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