MetaCRM, a Taiwan-based Web3 CRM startup, has closed a $2.5 million seed funding round, with Cherubic Ventures being the primary investor. Their goal is to provide a streamlined Customer Relationship Management (CRM) solution to meet the needs of Web3 companies and their users. They plan to develop blockchain-native solutions and analytics tools, connecting on-chain and off-chain data within the BNB chain and Arbitrum ecosystem. The project includes the integration of AI chatbots such as ChatGPT, and support for marketing activities through wallet data analysis and user NFT preferences.

Although MetaCRM are a newly established company, they have had some success. Their official Twitter account has a following of around 9,098 people, and their tweets tend to include giveaways and information about their services and events. They have also been highlighted in TECHINASIA and discussed by the CEO of web3 CRM provider - Absolute Labs - Samir Addamine.

Web3, also referred to as decentralized applications (Dapps), are becoming more popular due to the increased amount of decentralized and automated processes, like those encountered on the Ethereum blockchain. This has lead to an increased demand for tools and services that can interact with these Dapps and other Web3 interfaces. As such, MetaCRM is in the unique position of being able to provide businesses and users with these additional capabilities.

CRM platforms offer many advantages to companies of all sizes. For businesses, CRM software helps them keep track of customer information, interactions and relationships. It also includes features for sales and marketing processes, which helps them increase efficiency and profitability. CRM software can also be integrated with AI-powered chatbots and automated marketing activity, to help reduce overhead costs and improve customer satisfaction.

It will be interesting to see how MetaCRM grows and further revolutionizes the Web3 world as they move forward with their projects. With the increasing demand for these services, and the seed funding they have secured, the future looks bright for them.



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