The Hersey-Blanchard Model is a widely used situational leadership approach to managing teams developed in the early 1960s. It is based on the notion that the interpersonal dynamics between a manager and an employee in the workplace can change and evolve over time depending on the task or goal and the level of experience of the individual. This means that a manager may adjust the amount of direction and support they provide to the employee in order to maximize the effectiveness of the task.

This model was developed by two researchers, Paul Hersey and Kenneth Blanchard, who were exploring the relationship between leadership styles and employee performance in the work environment. They found that no one leadership style was the most effective and proposed that managers must adapt their approach to suit the task and the individual’s level of experience.

Central to Hersey-Blanchard's theory is the concept of the ‘maturity’ of the individual employee or team member. This is based on the idea that people develop maturity, or the ability to take responsibility for their own decisions, over time. The model classifies the individual into four different categories, ranging from someone with a high level of maturity to someone with a low level of maturity. Based on a person's level of maturity, the manager will then adjust their approach and provide the amount of direction and support that is appropriate in order to get the best results from the task.

For example, someone who is highly mature and has a high level of experience in the task may only require minimal direction and support from their manager, while someone who is less experienced and has a low level of maturity may require more direction and support. It is therefore important for a manager to adjust their leadership style to fit the individual’s needs in terms of experience and maturity. This can be done through offering advice and feedback, setting clear expectations and goals, and providing guidance and support.

The Hersey-Blanchard Model suggests that no single leadership style is superior to the others. It emphasises the need for managers to be able to adapt their style to different tasks, individuals, and teams in order to maximise performance and get the best results. This recognition of the importance of individual differences and the necessity for adapting one's approach is essential for effective leadership, and is a key component of the Hersey-Blanchard Model.