A resident of Skokie, Illinois is taking legal action against banking giant Citibank on behalf of his disabled sister, due to the sudden disappearance of $120,000 from her trust account. Scott Jacobson discovered that someone had made three international wire transfers from Bangkok, Thailand, without his authorization. When he looked to the bank for assistance, he was instead told to seek help from the US justice system. Citibank asserts that they did alert him via text and email about the wire transfers, however, the customer certain that he received no notifications from the bank and only took legal action after the 60-day record-keeping deadline had passed. This incident serves as a reminder for customers to stay vigilant and alert throughout suspicious activities within their Accounts.



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