Digital neobank ZA Bank, which offers crypto trading services, is considering opening physical branches in Hong Kong following new rules introduced by the Hong Kong Monetary Authority (HKMA). The new rule allows digital banks to operate a limited number of physical branches. Other digital banks, including WeLab Bank and Mox Bank, are also exploring the possibility of setting up physical locations. These developments come as crypto startups in Hong Kong face challenges in accessing financial services due to strict regulations and traditional banks' cautious approach to cryptocurrencies. The move towards physical branches is seen as a way to enhance customer experience and address complex issues more efficiently through face-to-face interactions.



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